okbije Privacy Policy

okbije ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("policy") describes how we collect, process, store, and protect your personal information when you use our website okbije.cam.

This policy applies to all okbije services, including visiting our website, registration, login, transactions, and use of customer support. By accessing or using our platform, you are considered to have accepted the terms of this privacy policy.

We may collect the following categories of information about you:

A. Identity Information

• Full name and username
• Date of birth (for age verification)
• National ID or passport number (as part of the KYC process)
• Email address

B. Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (required for transactions)
• Deposit and withdrawal history
• Transaction records related to bet amounts and types

C. Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and platform information
• Login date, time, and session details
• Pages visited and activity logs

D. Communication Information

• Records of live chat conversations
• Messages sent via email
• Details of customer support communications

okbije collects your information in the following ways:

Information Provided Directly

When you register on our platform, create an account, make deposits or withdrawals, or contact customer support, you voluntarily provide information to us.

Automatically Collected Information

When you visit our website, information about your device and browsing is automatically collected through cookies, log files, and similar technologies.

Through Third Parties

Some information may be received from identity verification service providers, fraud prevention agencies, and payment processors, which helps us ensure the quality of our services.

okbije uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To ensure gaming, betting, deposit, and withdrawal services.
• Identity Verification: To fulfill legal obligations and complete the KYC (Know Your Customer) process.
• Fraud Prevention: To ensure authorized transactions and prevent unauthorized access.
• Customer Support: To help resolve your questions and complaints.
• Service Improvement: To continuously improve our platform and user experience.
• Marketing Communications: If you give consent, to inform you about relevant offers and updates.
• Responsible Gaming: To monitor your gaming behavior and ensure responsible gaming.
• Legal Compliance: To comply with applicable laws and regulations.

okbije does not sell your personal information or share it with third parties for personal gain. However, information may be shared in the following limited circumstances:

A. Service Provider Partners

With payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technical infrastructure operators — only the minimum information necessary for them to carry out their designated functions.

B. Legal Obligations

We may have a legal responsibility to provide information under court orders, lawful requests from government authorities, or applicable law.

C. Fraud Prevention

With anti-money laundering (AML) and fraud detection agencies, only as required for investigation purposes.

okbije uses cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the website, such as maintaining login sessions.
• Performance Cookies: To analyze usage of our platform and monitor performance.
• Functionality Cookies: To remember your preferences and settings.
• Security Cookies: To prevent fraud and unauthorized access.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect some functionality of the website.

okbije retains your personal information only for as long as it is necessary or legally required. Retention periods may vary for different types of information:

• Account Information: For as long as your account is active and for the period required to meet applicable legal obligations after it is closed.
• Financial Transaction Records: For the period determined by anti-money laundering laws and regulatory requirements.
• Customer Support Records: For the period required for complaint resolution and quality improvement purposes.
• Technical Logs: For a limited period for security monitoring purposes.

Once the specified retention period ends, your information will be securely deleted or anonymized.

okbije applies industry-standard security measures to protect your personal and financial information. Our security infrastructure includes:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption technology.
• Database Encryption: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel can access specific information.
• Firewall and Intrusion Detection: To protect against cyberattacks.
• Regular Security Audits: Regular reviews to identify and address vulnerabilities.
• Two-Factor Authentication: To prevent unauthorized access to accounts.

As a user of okbije, you have the following rights regarding your own personal information:

Right to Know

You have the right to know what information we hold about you, how we use it, and with whom we share it.

Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

Right to Deletion

In certain circumstances — where there is no legal obligation — you may request that your personal information be deleted.

Right to Object to Processing

You may object to the processing of your information for marketing communication purposes and request that it be stopped.

Right to Data Portability

In certain cases, you may request your information in a structured, commonly used format.

To exercise any of the above rights, please contact us at: [email protected]

Our platform includes content from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe). These providers have their own privacy policies and may collect some technical information through their platforms.

okbije is not responsible for the privacy practices of these third parties. However, we only work with partners who maintain high standards of data protection.

Payment processors (bKash, Nagad, Rocket, Upay) follow their own privacy policies. It is recommended to read their terms and conditions when completing transactions.

okbije is strictly for individuals over the age of 21. We do not intentionally collect personal information from minors or anyone under the age of 21.

We take age verification measures at the time of registration. If we become aware that any user is under the age of 21, we will cancel their account and delete all associated information.

okbije may update this privacy policy from time to time. If changes are made, we will notify you in the following ways:

• A notice of the update will be published on the website.
• The "Last Updated" date at the top of the policy will be changed.
• For important changes, a notification may be sent to your email.

Continuing to use our platform after the changes means you are accepting the revised policy. Therefore, it is recommended that you review this policy regularly.

Our Terms & Conditions and Responsible Gaming pages are also linked to this policy and should be read together.